We want you to be happy with your order. We will gladly accept exchanges of unworn merchandise for exchange or store credit within 21 days of purchase. Used merchandise cannot be returned unless defective. Contact orders@mignonnegavigan.com for requests or more information. 


2016 HOLIDAY EXCHANGE POLICY: All items purchased from December 15th through December 31st, 2016 will be subject to extended exchange policy. Deadline for all holiday exchange requests is January 15th, 2017.


Mignonne Gavigan products are all handmade. Due to the delicate nature of the materials, please handle with care. For repair requests, please contact us through orders@mignonnegavigan.com

Orders will ship in 2-3 days, unless otherwise noted. Due to the handmade nature of MIGNONNE GAVIGAN products, some products may be backordered.  In the event that the item(s) you purchased is not available you will be notified immediately.  Please allow up to two weeks for your backordered items to ship.  For order inquiries and/or questions regarding availability, please contact orders@mignonnegavigan.com.

U.S. domestic orders are shipped via our shipping partner, WYND, and orders typically arrive within 1-5 business days, depending on selected service. Expedited shipping in the form of guaranteed next day delivery or second day delivery can be chosen and checkout. Expedited shipping orders must be placed before 1:00 p.m. EST in order to be eligible to ship same-day. 



International shipments are shipped via wynd Worldwide (powered by DHL Express International) who provide customs clearance and door-to-door delivery service within 1-3 business days. Duties and import taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery.