Mignonne Gavigan pieces celebrate hand-work and artisan craftsmanship. We stand behind the quality and unique features of each piece. Our embroidered items are handmade, not machine made, and while on a heavily beaded piece there may be a loose bead from time to time, be assured that this will not cause further unravelling of your one of a kind piece. Due to the handmade nature of our products, stones and pearls may vary slightly in shape, size and color.

For our pieces that represent a fusion of embroidery with traditional jewelry hardware, please note that our hardware is plated in 14k gold or polished real rhodium, which may darken or tarnish with normal wear. At this time, we are unable to repair discolored or tarnished items as a result of wear. To preserve your MG pieces and properly care for them, we recommend that you store in a cool, dry place and avoid contact with perfumes, lotions, oils, hairsprays, water and other chemicals. To clean, gently wipe the metal surface with a soft cloth to clean with care and avoid excessive polishing as it may rub off or scratch the plating. 

Mignonne Gavigan will honor repair or replacement for items purchased through mignonnegavigan.com only per the Repair Policy set forth below within the time periods specified. All repair requests for items purchased through other authorized Mignonne Gavigan retail partners must be directed to the original retailer. 

Fee is contingent upon material availability and the nature of the repair. Mignonne Gavigan reserves to the right to deny unreasonable repairs, returns and exchanges.  

For items purchased from mignonnegavigan.com, we will gladly offer a replacement or credit for any defective merchandise within six months of purchase at no charge.

After six months of purchase, repair requests will be assessed by our team and a charge will be applied in order to cover the shipping, labor and materials required to repair your item, if possible. Mignonne Gavigan will provide a shipping label to ensure proper receipt and return of your damaged item. All repairs must be sent in a box with bubble wrap to ensure no further damage occurs.